Shipping & payment
From checkout to delivery. Clear, secure and without surprises.
European orders are dispatched from our central EU warehouse in the Czech Republic. The final shipping price, available payment methods and estimated delivery are shown before you submit the order.
- Dispatch usually on the same or next working day
- Tracking link after dispatch
- Secure online payment
How we ship
Central EU warehouseDispatch from the Czech Republic Local carriersAccording to the delivery country Parcel trackingLink sent by email after dispatch
One order, one clear route
After payment is confirmed, the order is prepared and handed to the carrier, usually on the same working day or the next working day.
The carrier depends on the destination country. The final option, price and estimated delivery time shown in checkout are always decisive.
Delivery rates by country
The following rates mirror the local delivery conditions currently published by Afnan Europe. The checkout always shows the final available option for your address.
| Country | Carrier / Price | Free delivery | Typical delivery |
|---|---|---|---|
| Czechia | PPL — 59 Kč | over 1,500 Kč | 1–3 working days |
| Germany | DHL — 6 € DPD — 6 € | over 70 € | 2–4 working days |
| Austria | Österreichische Post — 5 € DPD — 5 € | over 70 € | 2–5 working days |
| France | Colissimo — 7 € | over 70 € | 2–5 working days |
| Italy | GLS — 7 € | over 70 € | 2–5 working days |
| Spain | Correos — 7 € | over 70 € | 4–6 working days |
| Poland | DPD — 19 zł InPost Kurier — 16,50 zł Poczta Polska — 16 zł | over 300 zł | 2–4 working days |
| Hungary | Magyar Posta — 1 450 Ft DPD — 1 600 Ft | over 25 000 Ft | 2–4 working days |
| Romania | Cargus — 18,5 RON FAN Courier — 20,5 RON | over 350 RON | 2–5 working days |
| Slovakia | SPS — 3,5 € | over 70 € | 1–3 working days |
| Belgium | PostNL — 6 € | over 70 € | 2–5 working days |
| Netherlands | Shipping options — shown at checkout | shown at checkout | depends on the selected method |
The final price and available carrier are calculated from the delivery address and shown before the order is submitted.
What happens after you place the order
-
Order and payment confirmation
You receive a confirmation email. For bank transfers, we wait until the payment reaches the account.
-
Preparation and dispatch
Paid orders are usually handed to the carrier on the same or next working day.
-
Tracking information
Once the carrier accepts the parcel, we send you a tracking link by email.
-
Delivery
The usual delivery time depends on the destination and selected carrier. Busy periods or circumstances beyond our control may extend it.
Choose a secure payment method
Available methods are shown in checkout. Card payment and bank transfer are normally available; additional methods may appear depending on the destination.
Online card payment
Payment is processed through the secure Mollie payment gateway. Card details are not entered on TIPIDI servers and your bank may confirm the payment using 3D Secure.
- fast payment confirmation
- Visa and Mastercard
- secure verification by your bank
Bank transfer
Payment details are displayed after the order and are also sent by email. We start preparing the order after the payment is credited.
- IBAN
CZ48 5500 0000 0001 2261 2005- SWIFT/BIC
RZBCCZPP- Payment reference
- order number
Cash on delivery
Cash on delivery is only available when it is offered in checkout for the selected destination. If it is not shown, choose one of the available prepaid methods.
Refunds are returned securely
When a refund is due, we normally send it back using the same method used for payment. Card payments are returned to the card; for a bank transfer we may ask you to confirm the destination account.
The time until the money appears depends on the payment method and the bank. Cancellation, withdrawal and return rules are described in the Terms and Conditions.
Good to know
When will my order be dispatched?
Paid orders are usually handed to the carrier on the same or next working day.
Where can I track my parcel?
We send the tracking link by email after the carrier accepts the parcel. The first local update may take a little time.
Can I change the address after ordering?
Contact us as soon as possible. We can change it only before the parcel is handed to the carrier.
What if tracking does not move?
Send us your order number. We will check the status with the carrier; a parcel already in transit cannot be resent before the case is closed.
We are here to help
Do you have a question about delivery, payment or a specific order?
Send us the order number and briefly describe what you need help with.
TIPIDI s.r.o.
Company ID: 296 59 043
Nové sady 988/2, Staré Brno, 602 00 Brno